Whether dealing with launch vehicle failure or more complex claims which bring into play issues of loss quantification, quantum, failure modes, time to failure, salvage or subrogation rights, in our experience the most effective claims collection strategy is one which is simple, measured, flexible and adaptable.

Our ability to take this approach is further underpinned by our ‘one team’ approach. As every member of the ISB team deal with all aspects of the risk from initial programme design, placement and policy wording to claims handling, our customers can be confident that the person who is in charge of the account is also in charge of collecting insurance payments, so ensuring seamless service.

Our claims expertise includes:

• Assisting the customer in identifying what has happened, quantifying the potential loss and identifying any potential technical or insurance issues
  
• Working with the customer to draft and file a proof of loss, and pressing insurers for its acceptance
  
• Negotiation of final settlement agreement, including any salvage agreement, with insurers
  
• Collection of claims funds from all insurers and remittance to the customer in a timely fashion